You can return or exchange unwanted items within 14 days of purchase with a valid receipt or parcel summary document.
If your receipt or parcel summary document has expired or has been lost, we will offer you a credit receipt or exchange to the value of the last known selling price. Items with expired receipts and parcel summary documents cannot be accepted. They will simply be returned to the sender.
Items bought online can be returned by post using the label provided.
Please note that ALL items must be returned in their original packaging and in an unused re-saleable condition.
If you bought your item online, we are able to exchange your item via post providing it is in an unused resalable condition.
You can exchange your item for an item of a similar price or as part payment for a more expensive item.
Please remember to take good care of your parcel summary document as this is your receipt.
If you return your item to us your refund should take between 3-5 working days unless paid via Paypal which should be on the same day of processing.
However if you return items under the Consumer Rights Directive CRD your refund will be processed within 14 days.
Please note, you will be contacted by one of our team to confirm receipt of your returned item to verify what you would like to have done.